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Completion Certificate
Get access to your A.V.E.R.T foundations and completion certificate. Once you successfully passing final assessment
Review Content
Access to all the A.V.E.R.T Foundations material you would have covered in the in-person class training,
A.V.E.R.T Community
Exclusive access to the A.V.E.R.T online community. Ask questions, get involved, and stay ahead with up-to-date information.
About the course
A.V.E.R.T Foundations: Online Self-Directed equips you with the knowledge to handle real-world situations with confidence and consistency. Use the A.V.E.R.T framework to help deliver outstanding service—stay sharp and keep your skills up with ongoing training and real-world practice! Enroll today to complete your online self-directed training, develop a deeper understanding of how to influence events and incidents, as well as receiving your certification.
Curriculum
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1
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Welcome to the platform
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2
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Unit 1: Public Interactions
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Deportment
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Soft Skills
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Security's Role at Sites
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Public Preceptions
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Test Your Knowledge
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3
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Unit 2: Understanding Behaviours
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Canadian Charter of Rights and Freedoms: Section 7
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Betari's Box
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Understanding Stigma
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Hierarchy of Needs
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Aggression Vs Crisis
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Test Your Knowledge
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4
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Unit 3: De-escalation and Resolution
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Stages of Escalation
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AVERT - R.E.S.P.O.N.S.E Continuum
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Relax and Downplay
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State or Tell
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Prompts, Gestures, or Signs
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Nurture Recovery
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Option to Use Physical Interventions
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Support
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Engage and Learn
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AVERT Decision Making Model
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Tactical Positioning
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Situational Containment
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Radius Factors
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Negotiate & Resolve
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Open-Hand Tactics
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Physical Restraints
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Test Your Knowledge
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5
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Unit 4: Situational Awareness
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Situational Awareness for Security Guards
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Principles of Contact and Cover
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Seven Fatal Errors
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The Six Factors of Situational Awareness
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Heuristics
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Geographic
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Proxemics
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Biometrics
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Atmospherics
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Kinesics
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AVERT: Interactive Assessment
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Test Your Knowledge
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In Summary
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6
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Your Feedback Is Critical
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Your Training Experience
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Enroll Today To Get Started
If your instructor or security organization has provided you with this link, please request access today to complete your certificate.