Homeless Interactions for Security Professionals

Real world solutions to challenging problems.

Are you a security professional struggling with homeless individuals on your site? Have you encountered difficult or even dangerous situations?

Our course, Engaging with Homeless Populations, is designed to provide you with a security perspective on people experiencing homelessness. Not only will you gain a better understanding of this population, but you will also learn how to develop effective strategies to improve cooperation on your security site.

 Engaging with the Homeless Population is a valuable part of the AVERT modular learning program, which is based on evidence and real-world results. Enroll for free today and start seeing immediate improvements on your security site.

What some of our students have to say

5 star rating

Engaging with Homeless Populations

Francesco Mastracchio

Very informative and well-presented. Easy to follow along with the lessons. Can be done at your own pace.

Very informative and well-presented. Easy to follow along with the lessons. Can be done at your own pace.

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5 star rating

Engaginging with homeless populations

Birendra Piya

Useful and informative

Useful and informative

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5 star rating

Engaging with Homeless Populations

Tariq Butt

This course is definitely worth the 5 stars. It’s great because it speaks to what we face in our everyday work life and the teachings can be used both in our...

Read More

This course is definitely worth the 5 stars. It’s great because it speaks to what we face in our everyday work life and the teachings can be used both in our professional and home lives.

Read Less
5 star rating

awesome

Dagnachew Laewamo

Awesome

Awesome

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Course curriculum

    1. Welcome

    2. Welcome

    3. About The Instructor

    4. Before We Begin

    5. Let Us Know Your Motivations

    1. The Philosophy

    2. The Philosophy

    3. We Only See A Fraction

    4. Understanding Peoples Rights

    5. Workbook

    1. Understanding Behaviours

    2. Iceberg Concept

    3. Iceberg Concept: What We Don't See

    4. Making Decisions

    5. Common Method of Making Decisions

    6. How Many Chronic Homeless Make Decisions

    7. Workbook

    8. Our Workbooks

    1. Understanding Social Interactions

    2. Understanding Stigma: Both Individuals and Organizations

    3. Beteri's Box

    4. Precipitating Factors

    5. Empathic Listening

    6. Sympathy vs Empathy

    7. Deeper Understanding of Empathy

    8. Using Para-verbals

    9. Responding to Behaviours

    10. Displaying Uneasiness

    11. Supportive Engagement

    12. Slight Loss of Rationality

    13. Concise Verbal Expectations

    14. Physical / Non-Physical Intimidation

    15. Safety Response

    16. Emotional / Logical Re-Balancing

    17. Helpful Rapport Approach

    18. Emotional Rebalancing

    19. Workbook

    1. Bringing It All Together

    2. SMART Goals

    3. S.M.A.R.T.

    4. Workbook

    5. Conclusion

    6. conclusions

    7. Final Evaluation

    8. Completed Workbook

    9. Your Final Thoughts

About this course

  • Free
  • 46 lessons
  • 0 hours of video content

See Results On Your Next Shift

Join 100's of other Canadian Security Professionals

Enroll today